Faq

TICKETS AND ACCESS WRISTBANDS

Three day tickets for the festival are on sale through RocknRock website and through the Ticketmaster network (Fnac, Halcón Viajes, Carrefour…). Also, for those who want to have them, we will have collector full-colour tickets through RocknRock’s website.

 

UNDER 16 YEARS OLD

It’s not necessary for children under 12 to buy a ticket.

Teens under 16 Years old are allowed to enter, but need to be accompanied by a parent, legal guardian or with a recognised adult over 18 Years who will be responsible for the under-age during the Festival and will have to complete and submit a “Responsibility sheet” at the box office before entering the festival.

Do not forget to bring with you the documentation (ID or passport) and children under 16 (under-age’s ID or family book). At any time both the companion and the under-age, must bring their ID card / passport, if it’s required by the organisation staff.

Due to the music volume inside the festival, organizers recommend children to waer hearing protections (earplugs, earmuffs…). The organization is not responsible for damaging.

Download here the Responsibility Sheet.

FOOD AND DRINKS

It is not allowed to access the concert area with food or drinks. Within the enclosure there will be food and drink stands

 

MEDICAL SERVICES

The Festival offers public health care points. Please do not hesitate to go if you need help.

 

REDUCED MOBILITY

The festival organizers provide facilities for people who require special attention. Inside the festival you will find an enabled area where you can see the shows. You will also have special toilets.

If you are interested in buying these tickets please send an email to [email protected]

If you need to access  this area you must present a certificate of disability or a medical certificate.

 

DANGEROUS OBJECTS NOT ALLOWED

It is not allowed to enter the Festival with any kind of object that is considered dangerous, such as bottles, cans or any kind of container, glassware, knives, laser pointers, sprays, etc. You can leave these objects considered dangerous or not permitted at the luggage service.

 

LOST AND FOUND

All lost objects during the festival will be delivered to the cloakroom.

 

 

CLOAKROOM

At the Festival there is available a luggage service.

 

PETS

You can’t bring your pets under any circumstances.